It’s a beautiful thing when your employer values the same things you do. Recently, we’ve started the mobileStorm Library, which is and will be stocked with books that have inspired us or helped us become better at our jobs (or at life!). A few weeks ago the boss, Jared, posted on Yammer that he’d bought several copies of “Delivering Happiness,” by Zappos’ CEO, Tony Hsieh, and that it was required reading for those of us in Client Services.
That weekend I had no plans and was getting over a cold, so I figured I’d just relax over the weekend and read the book. It’s only 244 pages… I could’ve finished it in one day… but I actually savored it and took two days to finish it (then went back and reread a it a few chapters at a time, skipping around).
Today, I was happily surprised by a call from Jared to join him & Forrest at Tony’s stop at UCLA. We had an hour to get down there, so I grabbed the nearest – and newest – Trooper, Clifton and we jumped on the 405.
The GenX and Y kids inspire me, and Tony’s no different. At the tail end of my so-called career, I finally get it… and I work for and with people who totally get it too. It really does make a difference when you love what you do to put food on the table, and you’re surrounded by passionate and creative people.
I’ve always joked that my role in life is “the gatherer of the tribe.” I love people and I talk to most everyone I meet. Chances are, somewhere down the road I’ll find some way to put one and another of my friends or family together to serve some mutual need. I’m a facilitator, a nurse-y type (yes, I’ve done it), a typical woman who must always in some way, somehow be taking care of someone somewhere. 🙂 Who better to provide Legendary Customer Service?
So, imagine how happy I am that I make my living helping all sorts of people simply by having a relationship with them, and doing tasks that utilize skills I’ve acquired and at the same time require me to learn new things every single day!
It’s for the good of the tribe, it’s a philosophy… you could even say a purpose. Everyone’s supposed to have one of those, right? 🙂